Again, those decisions are not taken lightly. There are a multitude of factors that go into decisions when franchises may need to be terminated. We have many franchisees in our system who have owned and operated DQ locations for 40, 50 and even 60-plus years. “American Dairy Queen Corporation does not terminate franchise agreements lightly. I don’t know what to do with myself.”ĭean Peters, director of communications for the American Dairy Queen Corporation, said in a statement that the company does not take the termination of franchise agreements lightly but that confidentiality agreements prevent them from discussing the specifics. “I’ve been coming to this shop every morning for decades to work. “Just let us work and serve the community,” Eric Edwards said. They say this is their livelihood they love this community and hope to resolve the issue with the franchiser. Corporate wants them updated so all shops across the country have the same ones, but Edwards said they just bought new machines a few years ago- to the tune of thousands of dollars- they passed state inspections this year- and there’s no reason to buy new ones.Įdwards believe this move is just one in a series over the last few years in an effort to get the ‘little guys’ out. The Edwards were forced to close last week because of a disagreement with the franchiser.Įric Edwards said corporate DQ found him in non-compliance because of his ice cream machines. The business has recently hit a snag- a big one. This time of year the business is usually gearing up for another busy summer season, but that’s not the case this year. The Butler Township business has been a fixture for six decades. It’s been locally owned and franchised by father-and-son team Jim and Eric Edwards for 51 years. If you went to Butler High School in the last 50 years, you probably remember the Dairy Queen next door.
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